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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Tellis

February 12, 2026

5  out of  5
rating by Dawn Tellis
"Kayla was very professional, as always, and helpful."
We responded:
"Thank you, Dawn, for your feedback! We're glad to hear that Kayla consistently provides you with professional and helpful service. Your support means a lot to us."
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Pamela Meeks

February 11, 2026

5  out of  5
rating by Pamela Meeks
"Very nice and knowledgeable. Met my needs as a customer and I’ve already recommended two more. Thank you all so much. Thank you Mckensie. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Pamela, for your kind words and for recommending us to others. We're glad Mckensie could assist you effectively. Your support means a lot to us. "
Profile photo of V. V.

V. V.

February 11, 2026

5  out of  5
rating by V. V.
"Getting renters' insurance was a breeze with Christina, who made sure I got the best coverage for my apartment at a great price. They were incredibly responsive and took the time to answer all my questions without any high-pressure sales tactics. I highly recommend them to any renter looking for a professional, honest agent who makes the whole process stress-free."
We responded:
"Thank you, V. V., for sharing your experience with Christina. It's great to hear that she was able to assist you with your renters' insurance in such a straightforward and pressure-free manner. We appreciate your recommendation and are here to help whenever you need us."
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Cheryl Williams

February 10, 2026

5  out of  5
rating by Cheryl Williams
"I had a great experience with the reps at State Farm they were very professional and everything was done in a timely manner. I recommend their services to anyone for their insurance needs. Their rating is top 5. Choose State Farm."
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Michelle Everette

February 9, 2026

5  out of  5
rating by Michelle Everette
"Christina and Heather are very courteous and patient, walking me through electronic signatures and explaining the life policy to my understanding!"
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Deborah Townsend

February 9, 2026

5  out of  5
rating by Deborah Townsend
"I enjoyed talking with Kayla, she was informative and very helpful with giving me a quote on my insurance.I am veer happy with my service. Thank you Kayla for all your time."
We responded:
"Thank you, Deborah, for sharing your experience with Kayla. We're glad to hear she was informative and helpful in providing your insurance quote. Your satisfaction is important to us. "
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DeQuarius Ruffin

February 5, 2026

5  out of  5
rating by DeQuarius Ruffin
"Called State Farm to enquirer about car insurance it went smoothly accurately and timely and of course cheaper than expected so glad of transition."
We responded:
"Thank you, DeQuarius, for sharing your experience with us. We're glad to hear that your inquiry about car insurance was smooth and cost-effective. If you have any more questions or need further assistance, feel free to reach out anytime. "
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Anthony Powers

February 4, 2026

5  out of  5
rating by Anthony Powers
"Diane is so effective & efficient it is a pleasure to talk to her about anything related to State Farm & our respective kids & grandkids!"
We responded:
"Thank you, Anthony, for your kind words about Diane. It's great to hear that she makes discussing insurance and family such a pleasant experience. We appreciate your feedback!"
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Mary Moss

February 4, 2026

5  out of  5
rating by Mary Moss
"Heather is helpful, kind, and always willing to work with you !"
We responded:
"Thank you, Mary, for your kind words about Heather. We're glad to hear she has been helpful and accommodating. Your feedback means a lot to us. "
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Laurie Mongold

February 4, 2026

5  out of  5
rating by Laurie Mongold
"Heather at State Farm was friendly thorough and very helpful and selecting a new condo insurance policy. I liked State Farm so much. I switched all my policies in Maryland thank you."
We responded:
"Thank you, Laurie, for sharing your experience with Heather. It's great to hear that she was able to assist you effectively with your condo insurance policy. We appreciate your trust in us for all your policies in Maryland. "
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Marcus Shanks

February 2, 2026

1  out of  5
rating by Marcus Shanks
"I feel like Christina was very dishonest at worst, very lazy at best, with my situation. I would highly suggest against using this agency. Response to the false information shared by Tim Sawyer: Your response is inaccurate and omits key facts. At the time the policy was purchased, my phone number was confirmed multiple times during the initial call. In addition to my phone number, you also had my email address and my physical mailing address. Despite having multiple valid contact methods, I received no phone calls, no emails, and no mailed correspondence notifying me that the policy was being declined or canceled. I only became aware of this after contacting your company myself weeks later. You also state that a refund was issued. This is false. More than one full calendar month has passed since I requested the refund, and no funds have been received. There is no deposit, no delivered check, and no proof of payment provided. When I was later told that a check had been sent, I explicitly requested written confirmation. No confirmation was provided, and no response was received. I also find it concerning that you chose to disclose underwriting-related information about me in a public forum. Whether a policy was declined, canceled, or otherwise affected by underwriting is not necessary to resolve a billing or refund issue, and your public characterization of this situation is inaccurate. Due to the lack of communication, the inaccurate public statements, and the continued failure to resolve this issue, I have filed a formal complaint with the North Carolina Department of Insurance and submitted all supporting documentation. I am still awaiting the refund owed to me."
We responded:
"Mr. Shanks, I appreciate your feedback. Christina is one of the hardest working detail oriented people you will encounter. She made multiple attempts to reach you regarding the condition of your home from the underwriting survey and was unsuccessful. WE are a customer centric office that prides ourselves in customer care. State Farm’s decision is beyond our control and your unused policy payments were refunded. We appreciate the opportunity to assist you. "
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Barb Buck

January 26, 2026

5  out of  5
rating by Barb Buck
"Very pleased to finally get time to talk with my “new” agent. Extremely helpful and great advice. So appreciated!"
We responded:
"Thank you, Barb, for taking the time to share your experience. We're glad to hear that you found the conversation with your new agent helpful and appreciated the advice. If you have any more questions or need further assistance, feel free to reach out. "
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Christine McKeel

January 23, 2026

5  out of  5
rating by Christine McKeel
"Professional agency, experienced agents and staff , outstanding customer service , caring individuals and truly knowledgeable to help meet your insurance needs."
We responded:
"Thank you, Christine, for your kind words about our agency. We're glad to hear that our team's experience and dedication have made a positive impact on your insurance needs. Your support means a lot to us. "
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Emily Morgan

January 21, 2026

5  out of  5
rating by Emily Morgan
"Made my car insurance switch really quick and easy!"
We responded:
"Thank you, Emily, for sharing your experience! We're glad to hear that the switch to your new car insurance was quick and easy. If you have any more questions or need assistance, feel free to reach out. "
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Rick Teachey

January 13, 2026

5  out of  5
rating by Rick Teachey
"Always helpdul"
We responded:
"Thank you, Rick, for your feedback. We're glad to be of help whenever you need us. "
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Sharon Everette

January 9, 2026

5  out of  5
rating by Sharon Everette
"Friendly & very helpful team!"
We responded:
"Insurance might not always be exciting, but we’re glad we could make it a great experience for you! Thanks for trusting us!"
Profile photo of Aubrey Moss

Aubrey Moss

December 22, 2025

5  out of  5
rating by Aubrey Moss
"This office has great energy and gets the job done! I had a great experience with them and learned a lot!"
We responded:
"Thank you, Aubrey, for your feedback! We're glad to hear that you enjoyed the energy in our office and found your experience informative. If you have any more questions or need assistance, feel free to reach out."
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Diane Podwika

December 22, 2025

5  out of  5
rating by Diane Podwika
"Great team and service!!!!"
We responded:
"Thank you, Diane, for your feedback! We're glad to hear that you found our team and service to be great. If you need anything else, feel free to reach out."
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Nathan Dunham

December 9, 2025

5  out of  5
rating by Nathan Dunham
"I got auto and renters insurance for the first time and the woman working the forward/front desk that day really knew her stuff, unfortunately I do not recall her name. I was apprehensive as one might expect, to go through getting insurance the first time. But it went smoothly and I appreciate that."
We responded:
"Thank you, Nathan, for sharing your experience with us. We're glad to hear that our team member made your first-time insurance process smooth and informative. We appreciate your trust in us for your auto and renters insurance needs. "
Profile photo of Alex Peace

Alex Peace

November 18, 2025

5  out of  5
rating by Alex Peace
"I recently had the opportunity to review my insurance policy with Lucas, and I’m really impressed with the coverage and service. The policy offers comprehensive protection that fits my needs perfectly, including solid coverage for both personal and property risks. The customer support team is responsive and knowledgeable, making it easy to get answers whenever I have questions. Plus, the premiums are competitive, providing great value for the peace of mind it brings. I highly recommend giving your insurance a thorough review to ensure you’re getting the best protection possible and Lucas Thomas is the man for the job!"
We responded:
"Thank you, Alex, for taking the time to share your experience with us. It's great to hear that Lucas and our team have been able to meet your insurance needs effectively. We appreciate your recommendation and look forward to continuing to support you."
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Blake Mizelle

November 18, 2025

5  out of  5
rating by Blake Mizelle
"Great customer service from Lucas. Walked me through all the options to where I could understand."
We responded:
"Thank you! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"
Profile photo of Sunil Kumar

Sunil Kumar

November 17, 2025

5  out of  5
rating by Sunil Kumar
"It was great experience to work with insurance associate there for my home policy. Pretty helpful and smooth process they navigated me through. Person named Kayla knowledgeable enough to answer any question I had. Highly Recommended for sure!"
We responded:
"Thank you, Sunil, for your kind words and recommendation. We're glad to hear that Kayla was able to assist you effectively with your home policy. If you have any more questions or need further assistance, feel free to reach out."
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James Dameron

November 11, 2025

5  out of  5
rating by James Dameron
"Great staff, great service!"
We responded:
"We couldn't ask for better feedback! Thank you for choosing us, and we're delighted we were able to provide the smooth, seamless experience you deserve. "
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Reid Yancey

November 11, 2025

5  out of  5
rating by Reid Yancey
"Very good organization. Helped me with everything I needed and made me feel like I was a human instead of just a paycheck."
We responded:
"Thank you for sharing your great experience! We are committed to maintaining this level of excellence and are thrilled to know we've earned your five-star approval."
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Ashley Robinson

October 26, 2025

5  out of  5
rating by Ashley Robinson
"I had a wonderful experience working with my State Farm agent, Timothy! He was friendly, professional, and truly took the time to explain everything in a way that made me feel comfortable and confident. It’s so nice to work with someone who genuinely cares about his clients. Highly recommend!"
We responded:
"Thank you, Ashley, for your kind words and recommendation. It's great to hear that we made you feel comfortable and confident throughout the process. We appreciate your feedback and look forward to continuing to serve you. Take care!"